Running a bank account

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Direct Debits and standing orders

If you’ve ever forgotten to pay a bill, you know the hassle it creates. Direct Debits and standing orders change all that – they make sure your bills are paid automatically. Find out how and when ...

How to reclaim unfair bank charges

If you have incurred excessive overdraft charges or other bank fees, you could try to reclaim them or come to an arrangement with your bank, especially if you’re in financial hardship. Start by talk...

Payments into your bank account

There are several ways to pay cash and cheques into your bank account – and people can also transfer money to you directly. This guide explains the different options and how to use them. ...

How to choose the right bank account

This guide to choosing the right bank account is for you if you’re trying to decide what type of account best fits your needs or you want to know which features of an account you should compare. It ...

Fee-free basic bank accounts

A fee-free basic bank account may be worth considering if you don’t have a bank account or can’t use or open a standard current account. You can use a fee-free basic bank account to receive money ...

Bank fees at a glance

Running your bank or building society account needn’t cost much – in fact, if you stay in the black and use your cards carefully, you might pay nothing at all. But you can rack up high charges ver...

Current accounts

A current account is great for managing your day-to-day money. You can receive regular payments such as wages, benefits, tax credits or pensions into your account, and set up payments out of your acco...

A beginner’s guide to scams

Scams are getting more and more sophisticated, particularly when it comes to targeting you online and through mobile devices. In this guide we take a look at how you can recognise a scam, protect your...

Joint bank accounts

A joint account lets you manage any money you share with your partner, housemate or others. It’s really convenient for shared expenses, but there are always risks to giving several people control of...

Using and paying with debit cards

A debit card is the first payment choice for a lot of people who don’t like to pay on credit. You can take out cash at cash machines, use your card at the till or pay online and by phone. ...

Packaged accounts

For a monthly fee, packaged accounts offer you benefits like travel insurance, preferential rate overdrafts and more. But these extras aren’t always worth the fee. Here’s what you need to know bef...

How to manage your bank account

One of the first steps to taking control of your money is learning the best way to manage your bank account. There are many types of account and bank card, so it’s up to you to pick the ones that be...

Overdrafts explained

When you go into your overdraft, you’re getting into debt. An overdraft should be for short-term borrowing or emergencies only. It’s important you manage an overdraft like any other debt to make s...

Credit union current accounts

If you’ve had difficulty opening an account with a bank or building society, a credit union current account could be a good option for you. Credit unions are also popular with people who prefer to m...

Shopping and paying safely online

Online shopping is a great way to compare prices, find bargains and save money from anywhere with an internet or mobile data connection. But as its popularity has increased, so have the risks, with mo...

Make the most of your bank account

You might think that your current account is free, and doesn’t cost you anything. But depending on how you’re using your account, it might be costing you tens or hundreds of pounds. Maybe you’re...

Types of scam

Scams can come in many different disguises, so it’s important to know the warning signs to look out for and what to do if you have, or think you have been targeted. Phishing...

Bitcoin and cryptocurrencies

There are literally hundreds of different cryptocurrencies available, and all have different values. Think of them as a type of unregulated digital money although most are not particularly easy to spe...

Find an adviser

If you decide you want financial advice, you can begin your search for the most appropriate regulated financial adviser for you by simply entering your postcode below: